Manager, Global Learning and Development | Verizon | Jan 2020 - Present

Executes instructional design functions to deliver best-in-class learning experiences. Entrusted with a broad portfolio of enterprise-wide learning programs based on my creativity, program management, and data-driven approach. Mentors peers formally in creative writing, eLearning authoring tools, and project management. Selected by senior leadership for internal ChatGPT AI use, PreLeader Academy, and Women of the World. Recipient of Brandon Hall’s Best Results of Learning Program Silver Award.

• Led the design and development of the Onboarding Partner Program, a global training initiative for new hires. Created the program’s brand identity, authored customizable content, and mapped a robust evaluation strategy to measure impact. These achievements earned the GL&D Team of the Quarter Award. 

  • • • Used: Google Sites, Google Suites, Articulate Rise, Vyond, Adobe Creative Suite

• Led insourced development and deployment of Leadership Edge to 16,000 leaders globally. Onboarded facilitation partners with personalized communications using custom HTML coding to pull learner testimonials and peer recognition. Saved over $450k in cost and earned a GL&D Learning Excellence Award. 

  • • • Used: Google Sites, Google Suites, Adobe Connect, HTML, Populo, Articulate Storyline 360, Camtasia

• Scripted the annual Code of Conduct digital learning experience for 135,000 global employees. Integrated API programming, scenario-based assessments, and xAPI to inform remediation strategy. Business impact revealed a 30% increase in reported Ethics concerns, resulting in the GL&D Learning Excellence Award. 

  • • • Used: Google Suites, Articulate Storyline 360, Watershed LRS

Talent Manager | ASU Preparatory Academy | Mar 2016 - Jan 2020

Led a high-performing Talent Development team. Established cross-functional partnerships to achieve business objectives. Executed national talent acquisition strategies with an emphasis on ROI. Improved hiring conversion rates and reduced new hire attrition by 10% by redesigning the applicant UX, integrating AI and personality assessments into the selection process, and overhauling recruitment content. 

• Achieved cost savings by converting the in-person hiring and compliance training into asynchronous, scalable eLearning programs.

  • • • Used: Articulate Storyline 360, Canvas LMS

• Pioneered the implementation of DEI strategies by removing gender and generational bias from national campaign recruitment materials, leading to the expansion of a diverse and inclusive talent pool. 

Sr. Recruiter | Corporate Job Bank | Oct 2014 - Mar 2016

Developed internal training materials and onboarding processes training to support record sales growth. Led high-volume, full-cycle recruitment for healthcare, technology, and financial companies. Increased profits by assisting clients in translating their business needs into staffing requirements and achieved measurable cost savings by upholding top retention rates of hired placements.

Sr. Training Coordinator | American Income | Apr 2013 - Oct 2014 

Designed, developed, and facilitated onboarding, sales enablement, and leadership training. Built and managed a team of high-performing Agents. 

General Manager | Stine Enterprises | May 2012 - Mar 2013

Facilitated onboarding and functional training for team members. Led team to perform against aggressive KPIs. 

Instructional Design Intern | Arizona State University | Aug 2009 - Dec 2010 

Developed curriculum for K-12 students on Entrepreneurship. Guided students to apply their learning by starting a non-profit business. Wrote grant proposals and engaged community partners.

Sr. Training Coordinator | ASCO, Inc. | Nov 2009 - May 2012

Facilitated functional, sales enablement, and leadership training across the enterprise. Developed and delivered new hire and new-to-role onboarding training. Collaborated with senior executives to identify talent development strategies. Supported various Human Resources functions, including performance management, benefit administration, employee relations, and offboarding.

• Asana 

• Google Suite 

• Hootsuite 

• Mailchimp 

• MS Office Suite

• Populo 

• Smartsheets 

• Video Conferencing 

Multimedia Authoring Tools

• Adobe Creative Suite

• Articulate Storyline 360

• Articulate Rise 

• Camtasia 

• Captivate 

• Figma 

• Final Cut Pro 

• Google Sites and Analytics

• Snagit 

English (Fluent, Native)

French (Advanced Proficiency)